Check out the Three Armhole Wrap-A-Gown video Customer Care created
demonstrating how to put the patient gown on.

 
 
 
 
 
 

Customer Care

 
 
 
 
 
 

Superior Uniform Group’s Customer Care Goal is to exceed our customer’s expectations by consistently providing outstanding, friendly service. We provide this service with a staff of trained professionals who possess a passion for quality, integrity, loyalty, teamwork and continuous improvement.

Our Values:

  • We provide outstanding service.
  • We will act with integrity.
  • We value our customers and consider them our partner.
  • We believe in ownership and accountability.
  • We operate as a team.
  • We encourage innovation and welcome change.

Customer Care at Superior

  • Dedicated Team Structures
  • Knowledgeable, tenured, proactive agents who are empowered to make decisions to provide you with a superior experience
  • National Customers with confined stock uniform programs
  • Understanding of customer specific processes
  • Specialized product knowledge
  • Inventory Management
  • Order Management

Capabilities:

  • Multiple Communication Options – Phone, Email, Fax
  • ATP, Answer the Phone philosophy…less than 3% call abandoned statistics
  • State of the art phone system with call identification functionality
  • 1 hour response time to voice mail and emails
  • Custom Report Capabilities
  • Order and delivery notifications
  • Electronic Invoicing Capabilities Sign up now!